Returns & Exchanges

At Benchmark, we stand behind the performance of our gear. If your cycling or running equipment doesn't meet your expectations, you can return or exchange unused items within 30 days of purchase.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Gear

Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Take your package to any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing